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CNC Setup & Operator - Lead

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Cleveland, OH 44110

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Looking to put your leadership abilities to use as a skilled machinist?  Jergens is looking to hire for both 1st shift lead position. We are also offering up to $1,000 sign-on bonus for this position.

The CNC Setup & Operator Lead is proficient in all aspects of of CNC Lathe or CNC Mill  machining  process. The CNC Set Up & Lead must be highly proficient in CNC Mill or CNC lathe Set ups and troubleshooting. They are able to solve most non-routine process problems. The CNC Setup & Operator Lead has greater awareness of the overall business and is able to recognize the need for an escalate process improvements to standard work that reduce cost and/or improve quality and delivery. They may interact with employees in other functional areas and can oversee and assist with departmental development.

Check out our video to see what it's like to work at Jergens:


The following is an outline of the basic duties and responsibilities of the above-titled position.  It describes the duties and responsibilities in the broad scope and is not intended to be all-inclusive.  Individual(s) in this position may, from time-to-time, be assigned other duties as appropriate. 

  • Has a thorough understanding of our company’s products, operations and procedures.  Plays a leadership role in providing mentorship and technical assistance and training to less experienced employees.
  • Performs highly effective communication with co-workers and internal customers; and performs assignments in a timely and efficient manner while meeting customer quality expectations.
  • Perform basic job functions of machining operations while performing set ups, first piece and production.
  • Troubleshoot production problems relating to equipment, tooling and processes.
  • Help develop and implement standard work, set up reduction and efficiency improvement efforts to meet department goals.
  • Facilitate shift start up and departmental meetings, communicating any arising concerns, expectations, or goals.
  • Train and educate operators. Assist with the assessment, implementation, and documentation of associate and departmental development plans and competency progress plans.
  • Be the subject matter expert in the technical aspects of set up/machining.
  • Perform, train and assist in preventative maintenance on equipment and tooling.
  • Keeps the supervisor aware in a timely manner of any issues needing the supervisor’s involvement.
  • Accurately complete records, forms and records in maintenance management systems. 
  • Identifies and corrects machining problems relative to tools and tool holders, collets and chucks.
  • Ability to identify and rectify minor mechanical equipment malfunctions.
  • Uses change management system.
  • Serves in a leadership role in performing certain duties of supervision during the supervisor’s absence; such as assigning work, making quality decisions in conjunction with QA and communicating with other shift supervisors.
  • Help drive teamwork and collaboration between departments and shifts.  Leads by example.
  • Maintains timely and accurate records and reports, as required.
  • Observe good housekeeping and safety habits.

Required Skills and Experience

  • High school education is required.  
  • Has at least 8 years of prior related experience. 
  • Independently display prioritization skills.
  • Understand and anticipate the internal customers’ needs and initiate action to meet them.
  • Demonstrated ability to impact cost, quality and service levels.
  • Has proficient machining, communication and troubleshooting skills.
  • Has an advanced understanding of quality systems and consistently follows quality processes.
  • Demonstrates the ability to develop others while making positive impact on quality and plant metrics.
  • Delivers accurate and reliable information as needed.  
  • Self-motivated and able to learn at a fast pace. Open to taking on new challenges.
  • Supports organizational changes in a positive manner through actions and words.
  • Willing to be flexible in their schedule.
  • Demonstrates good multi-tasking skills and can easily adapt to new priorities.
  • Has demonstrated the ability to consistently hit goals, both personal and departmental.
  • Demonstrates strong, effective communication skills.
  • Ability to accept constructive feedback and make improvements or changes for the better.  
  • Leads by example.
  • High level of personal and professional integrity.
  • Is committed to the company’s values.
  • Attention to detail in maintaining required records and reports.